Here
are a few reasons why you are getting this error.
You have entered
the wrong username or password.
Our
authorisation system requires case sensitive username and passwords.
Please make sure you using the correct case (upper and lower capitals)
when logging in.
Your username
and password has not yet been authorised by the Admin. This can take
up to 24 hours. If you have received an email from the admin with
authorisation and still cannot log in the please contact the admin
using the help desk links below.